At MIANACH, we value the privacy of personal data of our visitors and customers. This Privacy Policy explains what information is collected, how it is used, and how it is protected when you visit the www.mianachonline.com website or place an order.

1. Information Collected

The following information may be collected within the scope of transactions carried out through our website:

• First name and last name
• Delivery and billing address
• Phone number
• Email address
• Order and transaction information
• Technical information required for payment processing
• Device, browser, and cookie data related to site usage

2. Purposes of Using the Information

The collected information may be used for the following purposes:

• Receiving, preparing, and delivering orders
• Securely completing payment transactions
• Managing customer support processes
• Managing return, exchange, and delivery processes
• Fulfilling legal obligations
• Improving site performance, security, and user experience

3. Protection of Information

MIANACH implements reasonable technical and administrative measures to protect user information. Information transmitted on our website is processed through secure connection infrastructures.

Payment transactions are carried out through the secure systems of relevant payment service providers. Your card information is not stored directly by us.

4. Sharing with Third Parties

Your personal data will not be shared with third parties except when necessary for the provision of the service.

If necessary, your information may be shared:

• With shipping and logistics service providers,
• With payment infrastructure and financial transaction providers,
• With authorized public institutions and organizations within the scope of legal obligations,

in a limited and purpose-appropriate manner.

5. Cookies and Technical Data

Our website may use cookies and similar technologies to improve user experience, measure site performance, and maintain basic functions.

You can change your cookie preferences or restrict cookies through your browser settings. However, in this case, some parts of the site may not function as expected.

6. Data Retention Period

Your personal data is retained for the period required by the processing purposes and for the legal retention periods stipulated in the relevant legislation. At the end of the period, it is deleted, destroyed, or anonymized in accordance with the necessary procedures.

7. User Rights

Within the scope of relevant legislation, users have the right to request information about their personal data, to request correction, and to request deletion if the legal conditions are met.

You can send your requests in this regard to us using the contact information below.

8. Contact

MIANACH reserves the right to update this Privacy Policy when deemed necessary. The current text becomes effective from the date it is published on the website.