Returns and Exchanges Policy

MIANACH Return and Exchange Policy

You can request a return within 14 days from the date you receive your order.

For a product to be eligible for return, it must be:

In case of a manufacturing defect, damage, or incorrect product in your order: You must contact us within 12 hours of receiving the product.

In this case:

To initiate a return, please email us:

Once your request is approved, we will send you:

Products sent without creating a request will not be accepted.

All Mianach orders are prepared with our special brand packaging and shipped with care.

If you wish to exchange a product, the fastest method is:

Returns are not accepted for the following products:

For shipments to European Union countries, customers have the right to return the product within 14 days of receiving it, without giving any reason.

The product must be:

Once your return is received and inspected, you will be notified of its approval status.

For approved returns, the refund will be:

Your bank's processing time may vary.

If you do not receive your refund in your account within 15 business days after the return approval, please contact us.
📧 mianachonline@gmail.com